Organizational Behavior & HR
August 20, 2026 · 16 min read
People & HR
Emotions and Emotional Intelligence in the Workplace
A metasynthesis of selected research on workplace emotions, emotional intelligence, and organizational behavior — and what the findings mean for building healthier, higher-performing workplaces.
Abstract
This metasynthesis integrates the findings of Schutte and Loi (2014), Connections between Emotional Intelligence and Workplace Flourishing, and Ashkanasy and Dorris (2017), Emotions in the Workplace. Together they demonstrate that emotions are fundamental to workplace functioning and employee flourishing. Schutte and Loi provide empirical evidence that emotional intelligence is positively associated with mental health, work engagement, workplace social support, and perceived power. Ashkanasy and Dorris provide a broader theoretical framework explaining how emotions operate across individual, interpersonal, team, leadership, and organizational levels. Synthesized, they suggest that emotional intelligence is an individual resource through which employees manage emotional experiences, build positive relationships, maintain a sense of control, and ultimately achieve greater workplace flourishing.
- emotional intelligence
- workplace emotions
- organizational behavior
- workplace flourishing
- emotional regulation
- affective events theory
- leadership
- employee well-being
